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Swift360 Win BSIF Customer Service Excellence Commendation Award

Posted by Lizzie Allen 30 May 2019

Swift360 - BSIF Customer Service Excellence Award 2019

We're delighted to announce our BSIF Commendation Win for Customer Service Excellence at the Safety and Health Excellence (SHE) Awards 2019!

Swift360 was one of only five companies to be awarded in the Customer Service Excellence category, which received a huge number of entries. The award was based on feedback from our own customers, independently surveyed by BSIF (British Safety Industry Federation). 


"We’re absolutely delighted to be awarded a Commendation for Customer Service Excellence by BSIF.

It’s a fantastic achievement – and made all the more meaningful because it’s based on direct feedback from our customers. I’d like to thank our amazing team for all their hard work, and our supportive clients for this wonderful endorsement.

We continue to grow as a company and always ask ourselves the question “How can we make our customers life easier?”. We’ll never stop innovating, improving and ensuring our customers get the very best experience possible!”

- Vern James, Director, Swift360


“We’re thrilled to win a commendation in this prestigious industry award, which is clear recognition of our commitment to customer satisfaction. We continuously measure our customer service levels with KPI’s and customer surveys to make sure we’re always at the top of our game – so it’s great to get an award to confirm the success of our efforts!

The team is delighted with the result and we’d like to thank every customer who voted for us - we love working with you!”

- Annelie Haddow, Customer Services Manager, Swift360


"Customer centricity is one of our key values and it's at the heart of what we do. To know our customers feel well taken care of and are getting the best possible customer service levels from us gives us a huge sense of achievement and I feel very honoured they've voted for us."

- Abigail Levy, Key Account Manager, Swift360


The SHE Awards 2019 took place at the NEC, Birmingham, alongside major industry trade shows such as The Health and Safety Event and The Fire Safety Event.

The BSIF Customer Service Excellence Award recognises businesses specifically operating in the health and safety industries which offer outstanding service solutions. The winners were chosen based on feedback by customers who were asked by BSIF to rate their suppliers' service levels.

This award demonstrates our commitment to our customers and shows that we continually deliver successful PPE, Workwear and Workplace Safety solutions. We're thrilled to pieces with the commendation win and would like to thank everyone who voted for us.

Customers will always remain our number one priority!

(The proof is in the pudding - take a look at our case studies.)